Great customer service and support! We would strongly recommend Ronda to anyone looking to purchase and install shades/blinds. We met Ronda at our home and right away we felt very comfortable with her and appreciated her attention to detail. With all the various selections and a process that could be overwhelming, she patiently worked with us on choosing the right blinds that matched the style and colors of our home. During the install, Rhonda stayed on site to insure the install was done correctly. Her install crew was efficient, tidy and respectful. If we need any additional blinds, we will definitely use Rhonda with Made In The Shade again. Highly recommend!